Top 5 tips for nailing that job interview
Kristina Kristina

Top 5 tips for nailing that job interview

Top 5 things to do and remember before going for that job interview: 1. Practice answering the most common interview questions. You can and should familiarise yourself with common interview questions

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Starting your customer support function
Kristina Kristina

Starting your customer support function

When you’re starting a support department from zero you want to ensure it is structured to succeed. Talkr shares with you the building blocks that can make up a solid foundation.

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Employee loyalty tips
Kristina Kristina

Employee loyalty tips

With a staff turnover rate of just 3% in the past year, Talkr knows how to keep your outsourced team together, engaged and with you for the long term. Here are 4 tips that are proven to help create a more loyal outsourced team. 1. Provide your team with…

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Outsourced and remote should not mean less team interaction
Kristina Kristina

Outsourced and remote should not mean less team interaction

Working remotely should not mean you miss this social side of being part of a team, meeting and chatting with your peers in a relaxed environment. These interactions can often lead to bright ideas or new ways of working, or just a chance to catch up.

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How outsourcing can support your startup’s growth
Kristina Kristina

How outsourcing can support your startup’s growth

The option between outsourcing and insourcing is a tricky one for founders, from extending teams abroad to launching new products, therefore it's critical to ask the proper questions. We've compiled a list of what we believe are the most important questions that any startup should ask…

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Our COO Marc’s trip to Skopje
Marc Marc

Our COO Marc’s trip to Skopje

Well what can I say, I did not want to leave Skopje! (and Wizz Air did all they could to stop me as well…) I feel so lucky to have had a chance to spend time with such an amazing group of people, finally getting the chance to meet and really get to know each other after the last couple of years!

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Customer Retention: Importance & how to measure
Marc Marc

Customer Retention: Importance & how to measure

Customer Retention Rate (CRR) is the percentage of existing customers that have been using your product or service during a given period of time. Sometimes, it is also referred to as customer churn - the lower the churn rate, the more successful your business will likely be. Why is it important?

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“Work is something you do, not somewhere you go”
Marc Marc

“Work is something you do, not somewhere you go”

From businesses becoming remote-first or hybrid overnight to companies declaring the “9-to-5 workday” dead, things have changed drastically in the past 18 months. Talkr as an outsourcing and remote-first company has also had its share of changes and did some adapting to the new circumstances.

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Pros and Cons of Asynchronous Working: a Talkr Perspective
Marc Marc

Pros and Cons of Asynchronous Working: a Talkr Perspective

Most of us may already be communicating asynchronously with our colleagues, especially those working in different time zones. Asynchronous work schedules are not new to Talkr and here we wanted to share our views and the advantages and disadvantages that come with such a schedule.

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Recorded video interviews: why you should keep using them
Marc Marc

Recorded video interviews: why you should keep using them

Recorded video interviews have naturally become more and more popular as tools in a company’s recruitment process during the pandemic Here we share why Talkr has no plans to stop using video interviews and what platform we use to manage this.

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